Our Psychological Services

  • On-Duty Consultant service (Triage consulting)


  • Psychological counseling (individual, group, family)


  • Conducting consultations on complex psychosocial needs of clients.


  • Work with international students.


  • Crisis counseling (emergency assistance to clients in situations of health threat, multidisciplinary team services)


  • Crisis counseling (emergency assistance to clients in situations of health threat, multidisciplinary team services)


  • Assistance programs for victims of harassment (sexual, gender, psychological, physical, domestic violence, harassment)


  • Social services , psychosocial support for students with special needs

In what cases can I contact the
Psychological Counseling Services?
  • Anxiety and nervousness of any kind
  • Conflicts and problems in relationships (in the family, with a partner, peers)
  • Panic attacks, fears, mood swings
  • Sleep disorders, eating disorders and problems
  • Depression, apathy
  • Problems with academic performance
  • Self-harm and Suicidal tendencies
  • Abusive relationships (physical, sexual, emotional abuse)
  • Loss, grief for loved ones and relatives
  • Problems with self-esteem, self-confidence, Impostor syndrome
  • Psychosomatics & Procrastination
What should I do to get a consultation?
1
Call the duty consultant
Call the duty consultant via the Telegram channel by following the link: https://t.me/pcs_nu Telegram channel: +7 775 75 938 44.
2
Triage assessment
The consultant on duty, after conducting a triage assessment of the condition, will refer you to the necessary specialists for
consultation: psychologist
/psychiatrist/psychotherapist.
3
Psychological assistance
When deciding and agreeing to receive psychological assistance, the frequency and schedule of meetings are negotiated between the psychologist and the client.
For information:
-Consultation no more than 60 minutes and no more than 1 time a week.
-A student at NU has the right to 10 consultations per academic year (August 1 of the current year - July 31 of the next year).

Is it possible to cancel the consultation?
  • The consultation can be cancelled 24 hours in advance.
  • To do this, write the PCS to the mail nu_counseling@nu.edu.kz or call the consultant on duty.
Important!
BEFORE making an appointment, you will receive an email with a link where you will NEED to fill out three online forms.
https://pcc-scheduleweb.nu.edu.kz/TitaniumWeb/WCMenu.aspx
Our services are confidential, and any student enrolled in NU has the right to receive PCS services.
Our experienced and qualified staff strives to understand and respect the feelings and experiences of every person who contacts us.
For information:
-Consultation no more than 60 minutes and no more than 1 time a week.
-A student at NU has the right to 10 consultations per academic year (August 1 of the current year - July 31 of the next year).

Is it possible to cancel the consultation?
  • The consultation can be cancelled 24 hours in advance.
  • To do this, write the PCS to the mail nu_counseling@nu.edu.kz or call the consultant on duty.
Important!
BEFORE making an appointment, you will receive an email with a link where you will NEED to fill out three online forms.
https://pcc-scheduleweb.nu.edu.kz/TitaniumWeb/WCMenu.aspx
Our services are confidential, and any student enrolled in NU has the right to receive PCS services.
Our experienced and qualified staff strives to understand and respect the feelings and experiences of every person who contacts us.